Legal

Refund policy

Last updated 16 October 2026

Before purchasing

Please review the Windows requirements, one-computer activation limit, unsigned or signed release status, capture-exclusion limitations, privacy notice, and product description before ordering. Contact support if compatibility is uncertain.

Technical problems

If ClearLayer cannot activate or its core browser workspace does not operate on a supported Windows system, contact support promptly with the app version, Windows version, and non-sensitive error message. WebNasr can review the problem and available remedies, such as diagnosis, repair, replacement, or an activation reset, as appropriate and subject to your statutory rights.

Refund requests

Refund requests are handled through Lemon Squeezy, the merchant of record, under its Buyer Terms and applicable consumer law. Contact contact@webnasr.com for help identifying the order and appropriate purchase-support channel. A request should include the order identifier but never a password or full license key.

Change of mind and digital delivery

Digital-content cancellation or withdrawal rights differ by location and may be affected when immediate download or activation begins with consent. Review the digital-delivery terms and any consent presented at checkout. Downloading or activating the app does not remove rights that applicable law makes non-waivable. Nothing in this policy limits a statutory right that cannot legally be waived.

Abuse

Refunds may be denied where permitted by law in cases of fraud, repeated abusive requests, license-key sharing, chargeback abuse, prohibited use, or a failure caused solely by unsupported systems or third-party websites after the product was accurately described.

How to ask

Use the method on the support page and include your order number, purchase date, app version, and a short description. Do not send sensitive browser content.